Thank you for choosing TrendSetArt for your graphic design needs and digital product purchases. We strive to provide high-quality services and products to our valued customers. However, if you are not entirely satisfied with your purchase, we’re here to help.
Service Refunds
We offer a 100% satisfaction guarantee on our graphic design services. If you are not satisfied with the final design or the service provided, please notify us within 7 days of project completion. We will work closely with you to resolve any issues and make the necessary revisions to meet your expectations.
In case we are unable to meet your requirements or if you decide to cancel the project before completion, we will issue a refund as follows:
- If the project has not yet started, you will receive a full refund.
- If the project is already in progress, a prorated refund will be provided based on the work completed.
Digital Product Returns
Due to the nature of digital products, we generally do not accept returns or provide refunds for digital downloads, including posters, vector illustrations, and other digital artwork.
However, if you encounter any issues with your digital purchase, such as corrupted files or technical errors, please contact us at [email protected] within 48 hours of your purchase. We will gladly assist you and provide a solution to ensure your satisfaction.
Contact Us
If you have any questions or need further assistance regarding our refund and return policy, please contact our customer service team at [email protected]. We are here to address your concerns and provide a positive experience with TrendSetArt.
Thank you for your understanding and support.
TrendSetArt Team